Last Updated 30 Mar 25
Return Policy
At The Orange Habit, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you're not entirely happy with your order, we're here to make it right. Please review the policy below to ensure a smooth return process.
1. Return Window & Eligibility
We offer a 30-day return policy from the date your item is delivered. Returns are free, and we do not charge restocking fees.
Final Sale Items: Only personalized/customized items are considered final sale and are not eligible for return unless they arrive damaged or defective.
Custom-Made Products: We work with trusted, highly rated fulfillment providers to create our custom-made designs. In rare cases, defects may occur. If you encounter any issues, please complete the delivery confirmation form or contact us—we’ll work quickly to resolve it.
Affiliate Links & Suggested Items: Items purchased through affiliate links are subject to the return policies of the respective third-party sellers. We recommend reviewing their return policies before completing your purchase.
2. Return Process
Start Your Return:
To begin the return process, simply fill out the form linked in your delivery confirmation email. If you haven’t received one, please contact us within 14 days of delivery. Include your order number and reason for return.
📧 Email: hello@theorangehabit.com
Return Authorization:
Once approved, we’ll provide a Return Authorization (RA) number along with step-by-step return instructions. Please ensure items are securely packaged to prevent damage in transit.
Shipping Costs:
Return shipping is on us—always. We’ll cover it, no questions asked.
Refunds & Exchanges:
Once we receive and inspect your return, we’ll issue a full refund to your original payment method or process an exchange, depending on your preference and availability of the item.
3. Need Help?
We're always here to assist. If you have questions about your return or need extra support:
📧 hello@theorangehabit.com
Or use our contact form on the website.
Note: The Orange Habit reserves the right to refuse returns that do not meet the criteria outlined above or are submitted without prior authorization. Thank you for respecting our policies and for supporting a Bitcoin-based business.