At The Orange Habit, we are committed to protecting the privacy and security of our customers' personal information. This policy outlines how we collect, use, disclose, and safeguard the data we collect from our customers.

1. Collection of Personal Information

We collect personal information from customers when they create an account, place an order, sign up for our newsletter, participate in promotions, or interact with our website in any other way.

The types of personal information we may collect include, but are not limited to: name, email address, shipping address, billing address, phone number, payment card details (handled securely by our payment processor), and purchase history.

2. Use of Personal Information

We use the personal information we collect to process and fulfill orders placed by customers, to communicate with customers regarding their orders, account status, or inquiries, to personalize the customer experience and provide relevant product recommendations and marketing communications, to administer promotions, contests, surveys, or other site features, and to improve our website, products, and services based on customer feedback and usage patterns.

3. Disclosure of Personal Information

We may share personal information with third-party service providers who assist us in operating our website, conducting business, or servicing customers. These service providers are contractually obligated to maintain the confidentiality and security of the information and are prohibited from using it for any other purpose.

We may also disclose personal information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security Measures

We employ industry-standard security measures to protect the confidentiality and integrity of customer data, including encryption, access controls, and regular security assessments.

Payment card details are securely transmitted to and processed by our payment processing partner, Stripe, using encrypted channels and PCI DSS-compliant methods.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, we securely dispose of or anonymize the data.

6. Customer Rights

Customers have the right to access, update, or delete their personal information by logging into their account or contacting our customer service team.

Customers also have the right to opt out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting us directly.

7. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children without parental consent.

8. Contact Us

If you have any questions or concerns regarding our data privacy practices, or if you would like to exercise your rights under this policy, please contact us via email at hello@theorangehabit.com. We take privacy seriously and are committed to addressing any concerns promptly and transparently.

Note: The Orange Habit reserves the right to update or modify this privacy policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage customers to review this policy periodically for the latest information.