TERMS OF SERVICE

1. Introduction

Welcome to The Orange Habit ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at theorangehabit.com (the "Site") and the purchase of products from our online store.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or guardian to use this Site and purchase products.

3. Orders and Acceptance

  • Order Placement: By placing an order, you make an offer to purchase products subject to these Terms.

  • Order Acceptance: All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason.

4. Pricing and Payment

  • Pricing: All prices are listed in U.S. dollar and include applicable taxes unless otherwise stated.

  • Payment Methods: We accept Bitcoin via lightning, please email us here when you are ready to checkout (working on BitPay approval for usage), Visa, Mastercard, Afterpay, ACH.

  • Payment Processing: Payment will be debited and cleared from your account upon completion of the order process.

5. Shipping and Delivery

  • Shipping Policy: Orders will be processed and shipped within 14 business days.

  • Delivery Times: Estimated delivery times are to be used as a guide only and commence from the date of shipping.

  • Shipping Charges: Shipping costs are calculated at checkout and are based on weight, dimensions, and destination of the items in the order.

6. 14-Day Return Policy

  • Returns: If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of receipt for a refund or exchange.

  • Conditions:

    • Items must be unused, unwashed, and in the original packaging with all tags (if applicable) attached.

    • Proof of purchase is required.

  • Return Process:

    • Contact our customer service here to initiate a return.

    • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Refunds: Refunds will be processed to the original method of payment within 3-5 business days after we receive the returned item(s).

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of The Orange Habit or its content suppliers and is protected by international copyright laws.

8. Limitation of Liability

To the maximum extent permitted by law, The Orange Habit shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site, as well as the purchase and/or use of products.

9. Indemnification

You agree to indemnify and hold harmless The Orange Habit and its affiliates from any claims, damages, liabilities, and expenses arising out of your use of the Site or breach of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of The United States in the state of Michigan, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at: hello@theorangehabit.com

THE FINE PRINT

RETURN POLICY

At The Orange Habit, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we're here to help. Please read our return policy carefully to ensure a smooth return process.

1. Eligibility for Returns:

  • Custom-Made Items: We take utmost care to ensure the design of our custom-made products meets your expectations, but we are working with fulfillment providers and though we utilize highly rated providers defects may occur. Should you encounter any issues please complete the delivery confirmation form or contact us for assistance.

  • Affiliate Links & Suggested Items: As affiliate links direct you to third-party websites, returns for these items will be subject to the return policy of the respective seller. We advise reviewing the return policy of the seller before purchasing through affiliate links.

2. Return Process:

  • Initiating a Return: To initiate a return, please fill out the form you receive in your delivery confirmation email. If you haven’t received an email please don't hesitate to contact us within the specified return period, mentioning your order number and reason for return. You can reach us via email at hello@theorangehabit.com or through our online contact form.

  • Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item(s). Please ensure that the item(s) are securely packaged to prevent any damage during transit.

  • Return Shipping: Customers are responsible for the cost of return shipping, except in cases where the item is defective or damaged upon arrival. We recommend using a trackable shipping service and obtaining proof of postage for your return.

  • Refund or Exchange: Upon receiving the returned item(s) and verifying their condition, we will process your refund or exchange as per your preference. Refunds will be issued to the original payment method used for the purchase, and exchanges will be subject to product availability.

3. Contact Us:

If you have any questions or concerns regarding our return policy or process, please don't hesitate to contact our customer service team. We're here to assist you every step of the way.

Note: The Orange Habit reserves the right to refuse returns that do not meet the eligibility criteria outlined in this policy or are returned without prior authorization. We appreciate your understanding and cooperation in adhering to our return policy.

TERMS & CONDITIONS FOR PROMOTIONS

These Terms and Conditions govern your participation in any promotional offers, contests, giveaways, or special events ("Promotions") hosted by The Orange Habit. By participating in any Promotion, you agree to comply with these Terms and Conditions in addition to any specific rules or guidelines provided for that particular Promotion.

1. Eligibility:

  • Promotions are open to individuals who meet the eligibility criteria specified for each Promotion. Unless otherwise stated, participants must be at least 18 years of age or the legal age of majority in their jurisdiction.

  • Employees of The Orange Habit, its affiliates, subsidiaries, advertising and promotional agencies, and their immediate family members are not eligible to participate in Promotions.

2. Entry Method:

  • Details regarding how to enter each Promotion, including entry deadlines, entry requirements, and any limitations on entry, will be provided in the promotional materials for that Promotion.

  • Entries that are incomplete, illegible, or submitted outside of the specified entry period will be disqualified.

3. Winner Selection and Prizes:

  • Winner selection methods, prize details, and any restrictions on prize eligibility will be outlined in the promotional materials for each Promotion.

  • Winners will be notified by email or other contact method specified in the Promotion within a reasonable time following the conclusion of the Promotion.

  • Prizes are non-transferable and may not be redeemed for cash or substituted except at the discretion of The Orange Habit.

4. Publicity Release:

  • By participating in a Promotion, you grant The Orange Habit the right to use your name, likeness, voice, and any submitted content for promotional purposes without additional compensation or permission.

5. Privacy:

  • Any personal information collected from participants in connection with a Promotion will be used in accordance with The Orange Habit's Privacy Policy.

6. Modification or Termination:

  • The Orange Habit reserves the right to modify, suspend, or terminate any Promotion at any time for any reason without prior notice.

  • In the event of fraud, tampering, technical difficulties, or any other circumstances beyond our control that compromise the integrity or fairness of a Promotion, The Orange Habit may cancel, modify, or suspend the Promotion.

7. Limitation of Liability:

  • By participating in a Promotion, you agree to release and hold harmless The Orange Habit, its affiliates, subsidiaries, and their respective officers, directors, employees, and agents from any and all claims, damages, or liabilities arising from or related to your participation in the Promotion.

8. Governing Law:

  • These Terms and Conditions for Promotions shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.

9. Contact Us:

If you have any questions or concerns regarding these Terms and Conditions or any Promotion hosted by The Orange Habit, please contact us at email or through our customer service channels.

Note: Participation in any Promotion constitutes acceptance of these Terms and Conditions. The Orange Habit reserves the right to amend or update these Terms and Conditions at any time without prior notice.

TRANSACTION CURRENCY & TRANSACTION SECURITY POLICY

At The Orange Habit, we prioritize the security and integrity of our customers' payment transactions. This policy outlines our approach to transaction currency and the security measures we have in place for the transmission of payment card details.

1. Transaction Currency:

  • All transactions on The Orange Habit website are conducted in the currency specified at the time of purchase. Customers have the option to select their preferred currency from the available options during the checkout process.

  • Currency conversion rates are determined by our payment processing partner, Stripe, or by the respective payment provider for Bitcoin transactions. The exchange rates may vary and are subject to change without notice.

2. Security Capabilities:

  • We have implemented robust security measures to safeguard the transmission of payment card details and protect our customers' sensitive information.

  • The Orange Habit website is secured with SSL (Secure Sockets Layer) encryption technology to ensure the secure transmission of data between your browser and our servers.

  • We adhere to industry-standard security protocols and PCI DSS (Payment Card Industry Data Security Standard) compliance requirements to maintain the confidentiality and integrity of payment card information.

  • Our payment processing partner, Stripe, employs advanced security features such as tokenization and encryption to securely process and store payment card details.

3. Policy for Transmission of Payment Card Details:

  • When you make a purchase on The Orange Habit website, your payment card details are transmitted directly to our payment processing partner, Stripe, using encrypted channels.

  • We do not store or retain your complete payment card details on our servers. Instead, Stripe securely stores and manages your payment information in accordance with PCI DSS compliance standards.

  • For Bitcoin payments, we utilize secure and reputable cryptocurrency payment processors to facilitate transactions. Your Bitcoin wallet information is encrypted and transmitted securely during the checkout process.

4. Additional Security Measures:

  • We regularly monitor our systems for any potential security threats or vulnerabilities and employ proactive measures to mitigate risks.

  • In the event of any suspicious activity or unauthorized access, we will take immediate action to investigate, mitigate, and notify affected customers as necessary.

5. Contact Us:

If you have any questions or concerns regarding our transaction currency or security measures, please contact our customer service team via email. We're committed to ensuring a safe and secure shopping experience for our customers.

Note: The Orange Habit reserves the right to update or modify this policy at any time to reflect changes in technology, regulations, or business practices. Any updates to this policy will be communicated to our customers through our website or other appropriate channels.

PRIVACY POLICY

At The Orange Habit, we are committed to protecting the privacy and security of our customers' personal information. This policy outlines how we collect, use, disclose, and safeguard the data we collect from our customers.

1. Collection of Personal Information:

  • We collect personal information from customers when they create an account, place an order, sign up for our newsletter, participate in promotions, or interact with our website in any other way.

  • The types of personal information we may collect include but are not limited to: name, email address, shipping address, billing address, phone number, payment card details (handled securely by our payment processor), and purchase history.

2. Use of Personal Information:

  • We use the personal information we collect for the following purposes:

    • To process and fulfill orders placed by customers.

    • To communicate with customers regarding their orders, account status, or inquiries.

    • To personalize the customer experience and provide relevant product recommendations and marketing communications.

    • To administer promotions, contests, surveys, or other site features.

    • To improve our website, products, and services based on customer feedback and usage patterns.

3. Disclosure of Personal Information:

  • We may share personal information with third-party service providers who assist us in operating our website, conducting business, or servicing customers. These service providers are contractually obligated to maintain the confidentiality and security of the information and are prohibited from using it for any other purpose.

  • We may also disclose personal information when required by law or to protect our rights, property, or safety, or that of others.

4. Data Security Measures:

  • We employ industry-standard security measures to protect the confidentiality and integrity of customer data, including encryption, access controls, and regular security assessments.

  • Payment card details are securely transmitted to and processed by our payment processing partner, Stripe, using encrypted channels and PCI DSS-compliant methods.

5. Data Retention:

  • We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, we securely dispose of or anonymize the data.

6. Customer Rights:

  • Customers have the right to access, update, or delete their personal information by logging into their account or contacting our customer service team.

  • Customers also have the right to opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting us directly.

7. Children's Privacy:

  • Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children without parental consent.

8. Contact Us:

If you have any questions or concerns regarding our data privacy practices, or if you would like to exercise your rights under this policy, please contact us via email. We take privacy seriously and are committed to addressing any concerns promptly and transparently.

Note: The Orange Habit reserves the right to update or modify this privacy policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage customers to review this policy periodically for the latest information.